This could be due to a couple of reasons. First, ensure all the required documents are uploaded to the appropriate document slots on the student’s profile. The slots are as follows:

1. Age verification- Birth certificate, passport, baptismal certificate, etc. (Not required for students who have ever attended any other school before, including HAFS)
2. Health Certificate (School Physical), State exemption waiver, or our certificate of exemption. (Required for ALL students)
3. Immunization Certificate, State exemption waiver, or our certificate of exemption. (Required for ALL students)

Second, if you’ve already uploaded the documents, the student’s profile will still say “Pending” until we can verify and change the status to “Enrolled.” If, after two business days, the account has still not been updated, please contact us. If you have pre-registered for an upcoming school year, your student will be in pending status until September 1 of the upcoming school year for which you have registered.